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Rules, preneed and insurance

Aftercare Report reporting on regulation & licensing and preneed & insurance.

5 stories

  1. Preneed & insurance

    Ontario regulator says a TruStage cybersecurity incident has disrupted pre-need reports and claims

    The Bereavement Authority of Ontario says a cybersecurity incident at pre-need insurer TruStage left many Ontario operators unable to reach reports or file claims.

    Bereavement Authority of Ontario ·

  2. Regulation & licensing

    Ontario regulator's notice tells cemetery operators price lists must be clear and match what is charged

    Ontario's regulator says cemetery price lists must be available on request, easy to read and match prices charged, with care and maintenance set at the listed price.

    Bereavement Authority of Ontario ·

  3. Regulation & licensing

    Ontario registrar orders Diocese of Kingston cemetery operator to stop selling licensed supplies and services

    Ontario's registrar under the Funeral, Burial and Cremation Services Act, 2002 has ordered a Kingston cemetery operator to stop selling licensed supplies and services, saying the operator failed to meet reporting obligations and to comply with an order for information.

    Bereavement Authority of Ontario ·

  4. Regulation & licensing

    Florida bans exclusive funeral-service deals with hospice and end-of-life providers

    A Florida law taking effect July 1, 2026 bars funeral providers from exclusive-service deals with hospice and end-of-life care entities, while also easing licensure for out-of-state funeral directors and dropping a college law-course requirement.

    The Florida Senate ·

  5. Regulation & licensing

    Missouri board revokes Butler County funeral director's license over death certificates

    Missouri's State Board of Embalmers and Funeral Directors revoked the funeral director and embalmer licenses of Andrew Trammel Moore of Butler County on March 26, 2026, citing false statements on one death certificate and failure to file another.

    Missouri Department of Commerce and Insurance ·